I didn't say typical dumb engineers. I said typical engineers. Looking for technical solutions when the problems are not technical. That's pretty typical in my experience.
I'm not underestimating the issues they get. I looked at it before I wrote what I wrote. It's a lot. But I'm not going to feel bad for them. They have a massively successful open source project. And only 5 people. Despite lots of use. I wonder why more people aren't getting involved to triage the issues instead of looking for a technical solution?
I'm not being lenient on Github either. Their issue tracker is incredibly limited. It always was. I remember when they launched it and they were very clear about its simple limitations. Simple is good. Until you're a massive opensource project using it as a catch-all bin for troubleshooting issues.
> I wonder why more people aren't getting involved to triage the issues instead of looking for a technical solution?
Its the same old Cathedral vs Bazaar argument. These issues existed even in the time of Richard Stallman and Linus Torvalds. Linus liked the bazaar style of development accepting patches and fixes from just about anyone, while RMS liked the cathedral style of sticking to a small group of chosen devs. But issues used to get solved despite the lack of github and a lack of a decent bug-tracker in those times! They used to get solved by using a simple mailing list, I think your earlier conclusion is right: its a people problem, not technical that is happening now.
There's an API for the github issue tracker. I'm kind of surprised that with all the other tooling built around github that there aren't really nice issue trackers that would provide better management and triage workflows and would then condense to github issues that would work well with dev workflows and conventions.
I'm not underestimating the issues they get. I looked at it before I wrote what I wrote. It's a lot. But I'm not going to feel bad for them. They have a massively successful open source project. And only 5 people. Despite lots of use. I wonder why more people aren't getting involved to triage the issues instead of looking for a technical solution?
I'm not being lenient on Github either. Their issue tracker is incredibly limited. It always was. I remember when they launched it and they were very clear about its simple limitations. Simple is good. Until you're a massive opensource project using it as a catch-all bin for troubleshooting issues.