With #3 - ideally your systems should not allow you to break established procedu... | Hacker News

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		coalescence on April 12, 2016 \| parent \| context \| favorite \| on: Namecheap live chat social engineering leads to lo... With #3 - ideally your systems should not allow you to break established procedure. Mitigate the risk by not giving the support staff tools to shoot yourself in the foot so easily. This could be achieved with peer verification or some other mechanism (lots of ways if you think it through).

tamar on April 12, 2016 [–]

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