Here's the thing that's a bit different about Pilot: it's not a software product — it's "You have a bookkeeper who does your books (in QuickBooks Online), that you can call and email when you have questions, and that sends you a report every month."
Under the hood, we're building the Iron Man suit for the bookkeepers—letting our team do all the heavy lifting to make sure the work is super-accurate in a way that your typical bookkeeper definitely can't.
Basically, the last thing I wanted as a startup founder was "Yet another software product"—I wanted someone to just take care of the problem for me —which is why we built it this way.
I also find it annoying when people gate software behind sales forms — "Just let me try it!" — but in this case, there really is nothing for you to try, by design. We do all the work for you.
(The next steps today are: we quickly chat with you to better understand your business, and if it's a fit, we pair you with an account manager here, and then send you through a web flow to get read-only access to all the systems we need — your bank, payroll processor, etc.)
Brilliant model. PayPal's fraud detection is usually the most cited human intervention model for building "smart systems", but the idea goes back further: Amazon's backend in the 90s, CD baby's recommendation engine [1] and one can probably find examples that are decades old. I have built large operations teams around this central idea. Happy to chat if you want to compare notes and experience doing this.
Here's the thing that's a bit different about Pilot: it's not a software product — it's "You have a bookkeeper who does your books (in QuickBooks Online), that you can call and email when you have questions, and that sends you a report every month."
Under the hood, we're building the Iron Man suit for the bookkeepers—letting our team do all the heavy lifting to make sure the work is super-accurate in a way that your typical bookkeeper definitely can't.
Basically, the last thing I wanted as a startup founder was "Yet another software product"—I wanted someone to just take care of the problem for me —which is why we built it this way.
I also find it annoying when people gate software behind sales forms — "Just let me try it!" — but in this case, there really is nothing for you to try, by design. We do all the work for you.
(The next steps today are: we quickly chat with you to better understand your business, and if it's a fit, we pair you with an account manager here, and then send you through a web flow to get read-only access to all the systems we need — your bank, payroll processor, etc.)