Hacker News
new
|
past
|
comments
|
ask
|
show
|
jobs
|
submit
login
michaelfairley
on Dec 1, 2010
|
parent
|
context
|
favorite
| on:
Startup Lessons, Courtesy of United Airlines’ Crap...
> Customer support should be called “delayed sales”
Money line from the article.
Guidelines
|
FAQ
|
Lists
|
API
|
Security
|
Legal
|
Apply to YC
|
Contact
Search:
Money line from the article.