> For many non-tech companies where IT computing is a cost center, their employees won't be able to match the iteration speed of Google's engineers constantly improving on GCP or Amazon's employees enhancing the features of AWS.
Exactly this. As an ops person, this is exactly how I explain it. Sure we can build something fairly competitive on-prem or in a colo, but we won't have an entire team of top-flight experts bent on improving it as fast as possible. That per-GB cost is buying a lot more than just bandwidth and drive space.
> Over time, the internal IT dept treats the other departments as adversaries instead of customers. Executives get fed up with slow IT departments and get excited when a few clicks on AWS dashboard gets them servers spun up in 10 minutes.
This tends to be more of a problem with organizational mandates & processes. If those processes aren't addressed, then you'll end up with all the same problems. Perhaps they will have different labels on them, but underneath it will be the same issues, delays, outages, and recriminations
Exactly this. As an ops person, this is exactly how I explain it. Sure we can build something fairly competitive on-prem or in a colo, but we won't have an entire team of top-flight experts bent on improving it as fast as possible. That per-GB cost is buying a lot more than just bandwidth and drive space.
> Over time, the internal IT dept treats the other departments as adversaries instead of customers. Executives get fed up with slow IT departments and get excited when a few clicks on AWS dashboard gets them servers spun up in 10 minutes.
This tends to be more of a problem with organizational mandates & processes. If those processes aren't addressed, then you'll end up with all the same problems. Perhaps they will have different labels on them, but underneath it will be the same issues, delays, outages, and recriminations