The spoofed caller ID thing really needs to be fixed. Our office number ends in a nice round number XXX-XXX-8000 and several times a day we get calls back saying "WHY DID YOU JUST CALL ME" and they don't believe me when I tell them we didn't and somebody's spoofing caller id. Spoofing Caller ID to someone else's number shouldn't be possible. (But it's very easy. I can enter any phone number I want in our phone system here!)