It sounds like the normal Microsoft support (aka PSS) when you don't have a supp... | Hacker News

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		mjcl on Dec 7, 2020 \| parent \| context \| favorite \| on: Zero-click, wormable, cross-platform remote code e... It sounds like the normal Microsoft support (aka PSS) when you don't have a support agreement. If the problem you are reporting is solved by a hotfix or update, then MS refunds the support fee.

DaiPlusPlus on Dec 7, 2020 [–]

They also refund it if it’s a demonstrable but in the product, even if it’s a WONTFIX bug.

The only downside is the fee is now $500, not $100

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