> People who bought had all the chances to try and decide not to buy, or to even return after trying
Random missed keystrokes long after the return period are the problem. Mine is 3 years old and I just had the keyboard[1] swapped out by Apple under the extended warranty. It was sometimes missing arrow key strokes for a while, but when it started missing spacebar, that was when I got it replaced. They only extended the warranty to 4 years so I figured now was my window.
Apple also claimed several times to have fixed the issue with this keyboard. I believe every year up until 2019 they made these claims. It was never the case. My 2019 MBP from work is in the initial "occasional dust-under-the-key" stage of failure.
[1] - Because the MBP is so unrepairable, they have to replace the battery when they swap the keyboard. So for anyone with one of these, get it replaced for an additional free battery refresh.
Random missed keystrokes long after the return period are the problem. Mine is 3 years old and I just had the keyboard[1] swapped out by Apple under the extended warranty. It was sometimes missing arrow key strokes for a while, but when it started missing spacebar, that was when I got it replaced. They only extended the warranty to 4 years so I figured now was my window.
Apple also claimed several times to have fixed the issue with this keyboard. I believe every year up until 2019 they made these claims. It was never the case. My 2019 MBP from work is in the initial "occasional dust-under-the-key" stage of failure.
[1] - Because the MBP is so unrepairable, they have to replace the battery when they swap the keyboard. So for anyone with one of these, get it replaced for an additional free battery refresh.