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> manage to convince their users to behave well enough to fit into the box

Perhaps this is a fundamental limitation of digital technology, if not all technology

Being the vastly more flexible party in any interaction with it, we tend to adapt to its particular set of affordances and constraints

This is often useful but opening any one door will close others: deployment at scale carries sociotechnical inertia

It also frequently inverts the agentic orientation: we build tools, use them, and before long find ourselves used by them



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