> A failed card auth does not remove the obligation to pay.
Let them sue over it. They'll just love how the courts would rule in favor of a customer who clearly tried to recover their account in good faith and tried to cancel the billing in good faith and, failing both, canceled the billing in the only remaining way since the company provides literally zero customer-friendly options.
Let them sue over it. They'll just love how the courts would rule in favor of a customer who clearly tried to recover their account in good faith and tried to cancel the billing in good faith and, failing both, canceled the billing in the only remaining way since the company provides literally zero customer-friendly options.