+1 on making video better. The janky video feature feels like such an afterthought compared to the impeccable screensharing/pairing feature. I've had to resort to using Tuple with Zoom just for the video sometimes because the webcam freezes for no reason.
I'll also offer one related piece of feedback: the "calling" metaphor for initiating a session is quite awkward. Compared to Zoom, where you share a link/code once and then you're free to join/leave the room, in Tuple you have to ask the other person to call you every time you drop; this in particular does not play well with the forced version upgrades -- you ask the other person to call you out-of-band, and you answer, except oops, you need to upgrade Tuple, so you upgrade and restart Tuple, and now Tuple has forgotten about the last call so now you have to ask the other person to call you out-of-band again! This is a UX wart that I'd love to see fixed!
I'll also offer one related piece of feedback: the "calling" metaphor for initiating a session is quite awkward. Compared to Zoom, where you share a link/code once and then you're free to join/leave the room, in Tuple you have to ask the other person to call you every time you drop; this in particular does not play well with the forced version upgrades -- you ask the other person to call you out-of-band, and you answer, except oops, you need to upgrade Tuple, so you upgrade and restart Tuple, and now Tuple has forgotten about the last call so now you have to ask the other person to call you out-of-band again! This is a UX wart that I'd love to see fixed!