As a company it can be really hard to assess whether your problems require permanent employees or whether a contractor could just come in and give you a button to click. Sometimes you actually know about the second option, but the process is so important that you want someone technical to monitor the results of clicking the button everyday. Because if the button stops working, or does the wrong thing and you don’t know, the results are disastrous. So his employer might actually prefer this arrangement to having him just give them the script and walk away.