I agree, but it's also easy to build up a clique along some lines, be they socioeconomic, or what politeness rules we decide are important, or whatever else, and those can easily exclude people who want to be kind, but also just tell the truth and make progress.
I think it's wise to be on the lookout for people and groups employing strategies, conscious or otherwise, that de facto degrade simple communication.
I think it's wise to be on the lookout for people and groups employing strategies, conscious or otherwise, that de facto degrade simple communication.