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> I wonder if CC companies have a way of punishing companies for this.

Yes, if they get enough people doing chargebacks. The challenge is most of these big co's seem to be in the "too big to punish" camp. This is both you need a large amount of chargebacks and perhaps they may not want to fire the companies (though this is speculative).

> At least in my circles, the sense of security from having charge-backs is a huge reason a lot of people even use CCs.

I'm with you that this is still important and valuable because many companies don't blacklist you. Furthermore I'd rather have that protection and testing a service which could be no service than no service at all.



I wouldn't expect them to drop the company as a client; I don't think that really serves anyone.

My suggestion would be to levy higher transaction fees on the business, and provide refunds to customers out of that. If a company is going to ban users for filing chargebacks, raise their transaction fees by 0.5% or 1% and have the CC company issue refunds themselves out of that pool.

At the end of the day, it's really a problem for the government to solve, though. Companies being able to get away with such blatantly anti-consumer policies is indicative of a substantial distortion in the market. I don't think this is something that would happen if there were robust competition in the market.




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