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Kaan, in Portland, won a bunch of restaurant of the year awards and became overwhelmed with out of towners trying to book the place up. The owners recognized that to stay open long term, once the hype dies down, they need locals able to get in the door too. They have started experimenting with crossovers where if you buy a lunch at a neighboring business on a certain day, you can jump the line for reservations at Kaan a month or two later. They also played with people who dine at their bar can get restaurant bookings early. It’s only been a couple of months but they’ve seen success in filling the in demand seats with a mix of locals and big spenders from out of town.


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