Every one of the problems you mention, except for #5, existed at Microsoft in 1993! It didn't really turn on a dime at all, in fact, I think probably Balmer has improved this aspect[1], when you account for the fact that Microsoft is much bigger in the last decade than it was in the 1990s.
Of the causes, of course the DoJ suit was in 1997, but the massive bureaucracy and its problems and C quality managers existed in 1993. Just nobody cared because of the boom times. I think a lot of the perception of Gates come from PR control and marketing.
[1] Say in a "degrees of turn per month per employee in total head count" metric of some sort.
Of the causes, of course the DoJ suit was in 1997, but the massive bureaucracy and its problems and C quality managers existed in 1993. Just nobody cared because of the boom times. I think a lot of the perception of Gates come from PR control and marketing.
[1] Say in a "degrees of turn per month per employee in total head count" metric of some sort.