> In that case, if the current way is undocumented and/or inconsistent, you make it better before or while adding in your new approach.
Sometimes, but oftentimes that would involve touching code that you don't need to touch in order to get the current ticket done, which in turn involves more QA effort.
Sometimes, but oftentimes that would involve touching code that you don't need to touch in order to get the current ticket done, which in turn involves more QA effort.