Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

> because their website was not showing me a button the support scripts said should be there.

At that point, it's effectively a phone tree executed by a human. Colloquially, human-based support means getting a hold of someone who knows how to solve problems, and worst case, knowing who to contact to solve the problem. That means employees who know their worth which unfortunately, businesses do not want to pay.



Consider applying for YC's Summer 2026 batch! Applications are open till May 4

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: