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I'm a current Braintree customer, where my start-up integrates to their services via our custom cart. I can't really compare them to their other competitors, but one of the things I really like is the ability to call them and ask questions about my business workflow.

Often times, I get their 2 cents before I change my business workflow, or I get crazy unexpected scenarios I need help on (mainly involving vendors getting new credit cards).

I appreciate them going beyond the call of duty with helping me with things outside the traditional technical api questions. I just hope the paypal acquisition won't change things...



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