Reinvention is nothing new for Motorola. For the past two summers, I've interned with Motorola Solutions at there facility in Plantation, Florida. My grandfather worked as a security guard there 35+ years ago and now I am there as a software dev. intern. It was strange, on my first day, a senior engineer told us interns that Motorola was in the strange transition from a "hardware company to a software company." There was a lot of talk and general anxiety in the air about where the company was headed. As this post mentioned, the fire and ideas seemed to be nonexistent. My mentor would tell me that it was our job to primarily focus on the radios and release upgrades over long time periods. Nothing was being built or researched, only maintained and slightly tweaked. There was neither passion nor excitement at the company. Towards the end of the internship, the company sold part of the business to Zebra technologies and with it some of the employees. Many physicists and electrical engineers were let go. The factory and learning center was shutdown and the company decided to sell the facility. We currently rent back a small portion.
Currently on the premises, there is a small Motorola Mobility office, whilst owned by Lenovo, still has a very Google feel when you look through their glass windows. There have been talks of various healthcare companies and even Magic Leap moving into the other vacant area we used to inhabit.
I still have hope in this company. I'm currently into the second internship and the gears are starting to move rapidly. I'm very happy to be working on some projects that I definitely see putting Motorola Solutions ahead of the game in public safety systems. And when I doubt if coming back from such a hit is possible, all I have to do is pull open my cubicle drawer and look at the pile of Motorola M6800's.
That's good I suppose. But I've heard from people in Schaumburg that there are more layoffs coming. I know a guy who took a severance package, rather than wait it out.
Just saying... at least get your resume ready, and work out now who you'll want to use for references.
The Chicago area used to be a tech hub, especially with regards to telecom. It is shocking how much has changed in the last 15 years.
Motorolla, Blockbuster, Palm, etc... Every one of these companies "had it all" and "lost it all". When I was younger and heard the term, "If a business isn't growing it's dying" I thought it was stupid. I finally get it.
● If a business isn't diversifying its risks and assets it can lose them all. Similar to family trees, too few kids and a single war or natural disaster can wipe out the whole family and permanently end their branch of their family tree.
● Don't be afraid to pivot. Nintendo was originally a playing card company. Samsung was originally a trading company. Squaresoft was originally a power line construction company.
● Be your own competition. If a new product in the company destroys the old products, that's a good thing. The company still wins. When you are your own competitor weather you win or lose, you still win.
>> Be your own competition. If a new product in the company destroys the old products, that's a good thing. The company still wins. When you are your own competitor weather you win or lose, you still win.
Did you read the part about internal fiefdoms competing for a single pool of research money? Turning your own company and your own workers against each other is the classic way of burning all of your human resources (Microsoft Stack Ranking, Fall of Motorola, Fall of Nokia...)
You can't have your sectors compete by doing similar things.
At the same time, you have to float innovations up when they appear.
Competition has to mean empowerment, not bean-counting and tug-of-war
Microsoft could have invented the tablet, but of course the Windows division cut it off (there's an MS story about that which I can't find right now)
And the vision from above has to be clear and certain, otherwise you end with MS Surface, Zune, etc
Apple's product development is full of bumps and fights as well, but they listen to the innovators, not the naysayers or the people who think the iPad couldn't be shipped without an Office app
> Microsoft could have invented the tablet, but of course the Windows division cut it off (there's an MS story about that which I can't find right now)
Microsoft _did_ invent the tablet. PC Tablet was around in Windows XP. It had gesture support and handwriting recognition since 2001.
Technology isn't about making new technologies unfortunately. Its about marketing new technologies and convincing tons of people to buy your stuff. It doesn't matter if you invented it first, aside from maybe the occasional Patents War...
> And the vision from above has to be clear and certain, otherwise you end with MS Surface, Zune, etc
Surface is one of the few things from Microsoft that is actually succeeding right now btw. But in case, innovation is literally about embracing the unknown before you know what to do with it.
There cannot be any "clear and certain" vision on innovative products. Otherwise, it wasn't really innovative to begin with.
I dunno, it just seems like your comment was especially "buzzwordy". In my experience, true innovation is hard as all heck to back, because nobody "gets" it. Marketing is a major problem... not just marketing to the rest of the world but also selling an innovation to your direct superior within your own team.
Seems like all the usual downfalls: innovators dilemma (sticking with analog mobile phones too long, being late on smartphones), arrogance based on past successes leading to a massive investment in a product nobody wants (Iridium), too many internal fiefdoms, etc.
Motorola had J2ME-based programmable phones around the year 2000. I believe that was the first smartphone in the US. Back in the day, I developed a few apps and tried to release them for free. I was asked a few grand for the apps to be "certified" for release. The nerve! I moved onto other things in life but it was interesting how it played out and here we are today.
I remember trying to hack some application for Motorola Razr V3, but unfortunately, the J2ME apps needed to be signed in order to work, so I was quite dissapointed...
Used to develop J2ME apps, pretty sure they didn't. There was a weird app you could use to get them on to any of that generation motorola phones.
The JVM was utter crap though, with no JIT, so everything was 1/10th of the speed of Sony Ericsson phones or Nokia of the same era... still, at least they weren't too nonstandard, like Samsung and Lg who would change JVM and bugs every phone.
Only thing irritating is the constant comparisons to Apple, not just in this article but any article. If a company can't compete with Apple it's suddenly a weak company that the author suggested the employees should quit from to 'join a startup'.
This is asinine. Motorola has licensed deals with almost every American and Canadian police/government force. They basically own digital RF encryption. They have a foothold in this industry and it's not close, and they can't be pushed out. If I was an employee in their radio division I could really care less if they are involved in phones are not.
It's still a billion dollar company, what are we even saying 'bye' to?
Yes, and years later BlackBerry is still around, with a CEO that's almost finished reversing the damage the previous ones caused.
I get your point, but still. Also, you seem to be conflating stock price with company success, health, etc. You shouldn't. Post 90s, they're pretty divorced from one another.
> I think they're saying bye to relevance and innovation. They're worth half as much as Tesla, for example.
No, they're worth half as much as Tesla according to the stock market. There's a big difference.
They're not done yet. But they've slowed the bleeding tremendously, gotten out of unprofitable businesses, actually shipped the damn OS (instead of farting around with demos and research), and are working to ensure that QNX provides a solid revenue stream in the mean time.
BlackBerry under the previous CEOs was much like Sun: lots of cool ideas, lots of smart people, but no direction towards shipping products people wanted.
Now it's like Apple shortly after buying NeXT. Only with no advertising (their current biggest flaw).
You forgot to include your way to value a company. Also, it's market cap, not stock price.
Btw, I'm glad Blackberry has turned it around. I bought the stock around $10. I should see it pop anytime now? Or you've got some other made up way to value a company and I should ignore the stock market?
Separate to the story, the "audio narration" option here is really cool. I could see this being a great way to increase engagement for certain types of reader/listener (certainly more so than the weird scrolling nonsense some news sites are trying).
I found the cartoon format odd for a publication like Crain's. I remember them as a "serious" business publication but it's been many years since I really paid them any attention.
The NY Times and Bloomberg have been pushing these interactive articles. I think the genesis was probably the Boston Globe and their Big Picture articles.
Companies are always rising and falling in America. That is a good thing.
Its very good to recap and learn from history, but lets not get too sentimental. Corporate failure isn't made of the same stuff as individual failure. Its not like one guy doing really well, then falling on hard times. The people that built the successful company were long gone. Then complacent people took over. Then frightened and unimaginative people followed. Then finally only those that could not find a place anywhere else were left.
It may sound harsh, but getting a Motorola job is no longer considered a top choice by engineering students. I don't even think they figure in the top twenty employers.
Many people at Motorola are excellent I'm sure. But for whatever reason, they don't have better options. There are many excellent unemployed people too. Employers don't have perfect information about these excellent workers ... that's the problem.
However, for whatever the reason ... the people at Motorola (not all of them, just most of them) are stuck there because they don't have an offer from a better company.
Hm... I remeber the Milestone days, they said it will support Flash. They even made lots of advertisment with their flash phone.
However they never officially supported flash.
Also the updates were pretty much delayed and while a author on xda could be way faster on bringing updates + a smoother feeling to the phone a company like motorola couldn't they announced phone by phone instead of focusing on a few and supporting them.
Thats why most companies failed and thats why the iphone is so beloved.
It's supported over a freak amount of time. Okai not every bug gets fixed fast, but that's more an internal issue.
However on android the situation is really really bad. Too much fragmentation, too many companies that don't care about the software just more money.. (which apple of course do aswell but with their update policy they make their customers more happy than most other software vendors)
Motorola's semiconductor division was pretty much skipped from this story, their success in this area wasn't relevant to the "how they didn't make the iPhone" angle.
Moto didn't make the 6502, but they made the 68000 line (original Mac series) and then created PowerPC in a joint venture with IBM.
Semiconductors were spun off in 2004 to become Freescale, which is now owned by NXP (Philips).
I first learned assembly language on a computer similar to this: http://www.computercloset.org/SmokeSignalChieftain.htm though it had a 6809 processor. School had a lab full of them. Completely stand-alone of course, to print you had to take a floppy disk over to the one machine that had an attached printer. Spent many late evenings there.
I didn't know how much I didn't know about Motorola. Crazy rollercoaster. I hope they manage to keep talent and ideas just enough to stay relevant and not become a reminiscing brand name on a tag.
My theory about why these big hardware companies went bust (Motorola, Siemens, Philips, etc):
- They never got software development right, they couldn't grow sw development beyond some basic ones for hardware
- They never got User Experience right. They never thought it was an issue, or they developed for engineers, not everyday people
- They don't think ahead of the curve, they don't treat their customers right (what about the Android upgrades from Motorola that were promised and not delivered)
Of course Android was developed outside of them, but they try to stick a "custom experience" there which is crap. They can't even do that one thing right.
Siemens COM was split into several smaller companies which were all sold. [1] Shares in B2C joint ventures (Fujitsu Siemens Computers, Bosch and Siemens Home Appliances) were sold to the respective partners. Siemens (energy, industry, mobility, healthcare technology) is alive and well (and quite huge, with 362,000 employees and a revenue of €71.9 billion), nowadays targeting profitable B2B markets.
Philips is going through some struggle, but they are still an important player on the lightning and healthcare technology markets. Just compare Philips' 105,300 employees to Motorola Solutions' 15,000 employees.
[1] BenQ Mobile ("BenQ-Siemens") went bust; Gigaset still manufactures DECT phones in Bocholt, Germany, as Europe's market leader; Unify (formerly Siemens Enterprise Communications) is still a major player; Nokia Networks (formerly Nokia Siemens Networks; formerly Nokia Networks + Siemens Networks) is now the backbone of Nokia.
I know all of that, I'd like to go into more detail about how I interacted with these companies but I don't like to go into specifics about my identity here
> Siemens (energy, industry, mobility, healthcare technology) is alive and well
> Philips (...) still an important player on the lightning and healthcare technology markets
What it's common about those items is that they rely less on software (still, there are things like SCADA, etc) and have higher margins (B2B)
Just came in here to say that when I got my girl a Google Play edition Moto G I was jealous of it.
I had a Nexus 4 but the Moto G's camera actually seem to take better pictures. Maybe that says more about the crappy Nexus 4 camera than it does the Moto G's.
The Moto G also felt so much better in my hand.
I later when out and bought a Moto X with a broken screen on craigslist and bought a replacement screen on ebay. That is what I am currently using and I happy with it.
I am from India, & I still remember back in 1998, my uncle had a motorola pager http://goo.gl/Ziuy34.
When i held the pager, it was cute & fun little device.
If we think of communication back in the 90s, I wish the present would be same as the 90s. :)
Call the operator;say your message;& wait for the person to call you.
Ed Zander and Co dismantled the entire research division (including the main facility near UIUC) in the name of cost savings and lean. Then he helped fund and develop the prototype for the iPhone (in joint effort with Apple). It's a case example of incompetency at the top level.
Doesn't fit very well on firefox on a 1600x900 screen. I had to switch the browser to full screen mode (F11) to be able to see all the content on each slide.
I feel sad. My first cell phone was Motorolla Razr. It was great apart from the crappy J2ME OS but it was sturdy, long battery, could only use it to answer phones and type text messages.
I feel lucky to have bought this motorola moto g smart phone. It was way more value for the money it offered at. Everything works, much better than my old Galaxy Nexus.
It's kind unfair and harsh that the industry's early innovators could fall so quickly, as such is the case for Nokia.
I think that in this constantly cannabalizing industry, the lowest cost producer selling at cheapest prices will always end up driving incumbents out. Samsung is feeling the heat from Chinese companies because it failed to rebrand itself as an exclusive luxury product like Apple. Unfortunately the Android brand doesn't carry that brand premium, despite the fact that Galaxy phones are excellent in quality. But for Samsung, they are so big that even if they lost this smartphone market, they could continue to feed Korea from their numerous other industries. For Nokia and Motorola, they did not have the same luxury.
I was working onsite at the late, unlamented SEMC on some mobile phone software, and I was talking to someone about my PEBL. Lovely hardware, I said. Terrible software, I said. Painful-to-use UI where nothing is findable, it's slow, functionality is poor and it looks ugly, I said. Compare it with the Nokia 6310i, I said. I may have ranted a little.
Yes, he said. He had headed the team who wrote the software for the RAZR/PEBL line.
He cut me off after I started apologising, saying that he agreed with everything I had said. Motorola had subcontracted out development to the company he'd worked for, and had provided a detail specification as to exactly what they wanted. What they wanted was simply bad: every UI design misfeature was deliberately designed in. The team would raise bugs along the lines of 'navigating menus takes ages. There needs to be a way to jump directly to a menu item --- you know, like Nokia has' or 'even after weeks of using the product our testing team still get lost inside the settings menu', and they'd always be closed as Works As Intended. Nobody cared.
But the hardware was beautiful. Robust, excellent battery life, felt good in the hand, well made, lots of nice attention to detail --- the PEBL's magnetic latch was a masterpiece. If only they'd put the same care into the software stack.
I worked at Moto's software research lab at their peak. The company was filled with good electrical engineers who couldn't write code. Also Galvin was a terrible CEO. The DNA of the company couldn't adjust to consumer software (smartphones).
Indeed. The ability to run whatever software we want on phones would decouple the hardware choice from the software choice. We would just need to figure out how to fund the development of unbundled mobile OSes.
The Moto G smartphone is probably the best android you can get at the price they sell it. It is really sometimes better than other android phones that are priced double.
I have my mother on a Moto G on freedompop, since she rarely uses her phone. So it was about $55 all things considered to get her on a $0 a month phone plan with a great Android device. Insane value.
Never tried a G model but Moto X is the best phone I ever had. The 1gen is about 140 usd unlocked in amazon and it runs lollipop flawless and in some specs is superior to current iPhone not to mention that the software feels quite better.
I also think that the apps bundled by Motorola to android where all excellent. The first time I actually didn't want to uninstall these kind of thing.
I hope Motorola continue to produce things with this quality level.
I've got the second gen (bought to replace my Nexus 5 when I broke it). It cost me $200+ less than the equivalent iPhone or Galaxy, came with minimal OEM customizations and the ones it did have were actually useful, and the hardware customization options were a very nice touch in a world of black slabs.
The 2014 Moto X was basically the Nexus 5 successor that could've been. It's visually just a more reasonably sized and reasonably priced version of the Nexus 6 and was my first foray away from the Nexus line in several years.
My Moto 360 has also been mostly good as well. It flaked out at one point and I swapped it under warranty but the experience with customer service was a troubling sign of the state of the company. Their website had a lot of issues and I couldn't follow the normal process for requesting a warranty exchange until I managed to get hold of someone who knew what they were doing on the phone.
I really hope they don't start to go downhill now that they've left the Google umbrella because it seemed that they were really turning it around after years of poorly designed and annoyingly branded "DROID" phones.
It used to be, but the 1GB RAM is really becoming a bottleneck, especially after the Lollipop update. The rumors are that the 2015 model will also have 1GB, which would be a capital mistake.
Anyway, you can nowadays get an Asus ZenFone 5 with 2GB RAM and 16 GB storage for nearly the same price as a Moto G in Europe.
I bought a Moto G 2nd gen for my daughter last year. I dropped my phone recently and am desperately holding off for the Moto G 3rd gen being released in the next couple of weeks.
They cut all the right corners, did minimal custom software, and still built it as a quality piece of hardware. Instead of keeping all the features but sacrificing quality
Wow, good to know I'm not the only one appreciating the moto g. If it had slightly longer battery life it would be perfect but I'm not complaining for how much I paid which was roughly $199 CAD. Everything is butter smooth, durable & tough, I almost gave up on Android after my last Nexus phone but this one restored my faith. Pains me that all of the Motorolla services like tracking my phone in case it gets stolen and such will probably be shut down.
Install Device Manager from the Play store. It's Google's official solution for the same thing (which also has the advantage of probably being on other people's phones when you lose yours).
This ignores years of terrible phones between the Razr and the Moto G/X. For a while they even had the advantage that a large portion of the market treated Android and the Droid brand as synonymous. Not every mistake was entirely of their own making (their partnership with Verizon has seemed and still seems intent on ruining every bit of their reputation), but a large part of it was. It had almost nothing to do with cheaper Android devices undercutting them.
The Droid brand is Verizon's. It just so happens that the most famous Droid branded phones, including the original, were manufactured by Motorola. I'm of the opinion that all Android phones on Verizon are terrible, Droid or otherwise, and have learned to stay away despite their superior network.
The Motorola Droid was an excellent entry into the Android phone market. I switched from the original Android phone, the HTC G1 and pretty much everything about the Droid was better. I hope Motorola survives as a smartphone manufacturer if only because I can't stand HTC/Samsung hardware.
>Unfortunately the Android brand doesn't carry that brand premium, despite the fact that Galaxy phones are excellent in quality
The hardware is good (although it never really had a premium feel, even in the last version) but the software has always been Samsung's weak point.
Samsung has been obsessed with crazy differentiation and putting in as many features as they could. They never tried to build a cohesive UX with their phones or even just to mitigate the performance impact of their customization.
So it is hard for me to really feel bad about Samsung.
I see the message "Scroll or arrow down to keep reading.", but when I scroll or press down, nothing appears. I can't see any content. (Using Chrome. Nothing appears in the console. I selected "Audio Narration Off", if it makes a difference.)
Ah, nice tip. I couldn't get it to work in Chrome or Safari. Finally zoomed waaaaay out and got it to work in Chrome. Seems to be broken on certain display sizes, I guess.
A possible key to the family's longevity is that each successive generation buys the business from the previous generation and it is not gifted to them.
Currently on the premises, there is a small Motorola Mobility office, whilst owned by Lenovo, still has a very Google feel when you look through their glass windows. There have been talks of various healthcare companies and even Magic Leap moving into the other vacant area we used to inhabit.
I still have hope in this company. I'm currently into the second internship and the gears are starting to move rapidly. I'm very happy to be working on some projects that I definitely see putting Motorola Solutions ahead of the game in public safety systems. And when I doubt if coming back from such a hit is possible, all I have to do is pull open my cubicle drawer and look at the pile of Motorola M6800's.