You seem to know your stuff and work in a great system.
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There's a lot here in these comments, and I'll do my best to sum up my thoughts succinctly:
We've done A LOT of user research including days of time on the back of ambulances, days of sitting in nursing homes and watching how a typical 911 call (not a Call9 call) works, countless conversations and late nights with world-leading experts in EMS care, and years of being an EM doc on the receiving end.
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Paramedics are NOT just ambulance drivers. They are some of the most valuable members of our society (and surely undervalued/underpaid). But THE reason I left my job to pursue Call9 with my team, is because I have felt if only a trained EM doc could have been in the field, than many of my patients with unfortunate outcomes could have decreased morbidity/mortality. With Call9, we can do that, and save patients who are not otherwise being saved.
We've done A LOT of user research including days of time on the back of ambulances, days of sitting in nursing homes and watching how a typical 911 call (not a Call9 call) works, countless conversations and late nights with world-leading experts in EMS care, and years of being an EM doc on the receiving end. . Paramedics are NOT just ambulance drivers. They are some of the most valuable members of our society (and surely undervalued/underpaid). But THE reason I left my job to pursue Call9 with my team, is because I have felt if only a trained EM doc could have been in the field, than many of my patients with unfortunate outcomes could have decreased morbidity/mortality. With Call9, we can do that, and save patients who are not otherwise being saved.